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Corporate tax document packages • Personal tax organizers • CRA appeal support • Payroll record support • Bookkeeping cleanup • Bank reconciliation • Sales-tax schedules • Excel and CSV cleanup • Monthly close support • Secure intake available Corporate tax document packages • Personal tax organizers • CRA appeal support • Payroll record support • Bookkeeping cleanup • Bank reconciliation • Sales-tax schedules • Excel and CSV cleanup • Monthly close support • Secure intake available
Policies and service scope

How AcctExpt handles records, requests, and deliverables.

These policies explain what the service is designed to do, how requests are handled, and where professional review or authorized filing remains necessary.

Professionals reviewing confidential documents in a private office

Confidentiality

Client records are handled for the purpose of completing the requested support service. Upload instructions are provided after scope review so sensitive records are not sent through basic website forms.

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Secure upload process

For projects involving private records, the next step after request review is a secure upload method, a confirmed scope, and a clear list of deliverables.

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Service scope

AcctExpt provides document organization, data cleanup, trackers, summaries, checklists, and workflow support. It does not provide tax advice, accounting advice, legal advice, audit opinions, investment advice, payroll advice, representation, filing, submission, or professional sign-off.

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Professional responsibility

When a tax return, payroll filing, accounting decision, audit response, legal response, or official submission is required, the responsible client, accountant, tax preparer, payroll provider, lawyer, auditor, or other authorized professional must review and approve the work before it is used.

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Client responsibility

Clients are responsible for providing accurate records, complete information, deadlines, and any special instructions. If records are missing or unclear, the deliverable may include an open-question or missing-information list.

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Digital tools

AcctExpt may use productivity software, spreadsheet tools, document-management tools, and workflow tools to organize and prepare deliverables. Final use of deliverables remains the responsibility of the client or professional provider.

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Payment and refunds

Payment terms, turnaround, and revisions are confirmed before work begins. Custom project refunds depend on scope, progress, and work already completed.

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Website forms

Website forms are for contact and scope review. Do not submit passwords, bank login details, full government identification numbers, or highly sensitive records through the message box.

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